PROCESS
RESULTS WITHOUT THE RISK
TRANSFORMATION
A problem can't be solved with the same level of thinking that created it. ~Albert Einstein
With complex problems, the solution path is found through some transformation: the end state can't be seen from the beginning.
We've honed a 4-phase methodology that works while minimizing risk.
CLARIFY
What's the REAL Problem?
-
Understand the scope of the total problem
-
Ensure the right people are involved
-
Align stakeholders on:
-
the true problem (not just the symptoms)
-
the attributes of the ideal future state (not the solution itself)
-
-
Establish expectations
DESIGN
What would be Ideal?
-
Crunch the numbers
-
Test hypotheses
-
Develop models and run scenarios
-
Prepare change management plans
-
Develop launch programming and materials
-
Train stakeholders for rollout
OPTIMIZE
Leverage New Current State
-
Sunset old programs and processes
-
Augment and streamline adjacent processes
-
Increase impact and effectiveness of stakeholder partners
-
Identify next opportunities from this new vista
-
Set timeline to review and repeat the process
IMPLEMENT
Put theory into Practice
-
Mobilize stakeholders according to plan
-
Reconfigure processes
-
Report feedback
-
Overcome unexpected barriers and manage change at all critical touch points
-
Merchandize wins and secure confidence in the change
The tools and methodologies deployed in our transformation process can be reviewed during your initial consultation.